Refund policy
Returns
Return eligibility depends on the reasons for your return. If you encounter any issue, please reach out to us, we'll assist you accordingly.
Where returns are accepted, items must be returned in the same condition they were received, unused, and in their original shipping box. We may reduce your refund amount if the item has been used, damaged, or handled more than necessary.
Contact us to ask about return options and how to start a return.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exchanges
Contact us to ask about exchange options before returning your item.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at the.simpler.studio@gmail.com or simply drop us a message on Instagram.